FAQ's

Shipping & Delivery

We offer Standard Lettermail shipping and Tracked Parcel shipping. All US orders ship with tracking. All Canadian orders have the option of Untracked Lettermail or Tracked Parcel.

Orders are shipped via Canada Post, ChitChats or Stallion Express. Please allow 2-5 business days for your order to be processed and shipped.

Estimated Delivery Times (Canada)

Standard Lettermail: 2-14 business days

Tracked Parcels: 2-10 business days

Estimated Delivery Times (US)

Standard Lettermail: 4-20 business days

Tracked Parcels: 3-10 business days

FREE Shipping

We are happy to offer free tracked shipping for all US & Canadian orders over $100!

Disclaimer

Once your package has been shipped, we are not responsible for any delays, lost packages, customs, or additional fees. If your order has not arrived within the estimated time-frame, please contact us and we will do our best to assist you.

Please note delivery times are an estimate, and are not guaranteed.

Returns & Exchanges
All sales are final. We do not offer returns or exchanges at this time.

If you have an issue or concern regarding your order, please email us at bunniesproutstudio@gmail.com and we will do our best to assist you.

Please Note: Each product is quality inspected prior to shipment to ensure quality and grade.

Bunnie Sprout offers shipment to the US and Canada. We are actively working to offer International shipping very soon!

Wholesale ordering will be coming soon! For all wholesale related inquires, please email bunniesproutstudio@gmail.com